JOBS

PRINCIPAL DUTIES:

• Ensure standards and quality of service in suppliers in the area.
• Reception of clients VIP at the airport (occasionally).
• Search for new guides / suppliers, mainly for exclusive and private services.
• Assist clients on the field to guarantee their satisfaction, if required.
• Make inspection visits to hotels and suppliers in the area
• Create a list of restaurants and social events such as theater, concerts, expos and fairs.
• Support Operations Coordinators and Travel Planners.

QUALIFICATION AND/OR EXPERIENCES

• Fluent English
• Minimum 5-7 years experience in the travel industry
• Minimum 5 years guiding or work experience in Mexico
• Previous experience in Sales and Customer Service
• Firsthand knowledge of Mexico
• Excellent interpersonal skills
• Excellent writing skills
• Ability to work independently with minimal oversight
• Able to prioritize, organize and to meet multiple deadlines
• Strong administrative and organization skills
• Ability to gauge pricing using company guidelines and personal judgment/experience
• Ability to read, write and speak English fluently and preferably Spanish fluently.

Please contact: [email protected]

PRINCIPAL DUTIES:

• Attend the phone, be the first contact and filter for customers and suppliers
• Money handling of the office according to the established guidelines
• Control of files of the Department of Finance and HR
• Make payments from suppliers at the window: monthly tax payments and other financial procedures
• Support in the handling of the general procedures required for the office (Clarifications at the IMSS, renewal of State Operating Licenses, among other possible procedures.)
• Help with the administration of the office (Rent, Maintenance, Repair, Payment of Garbage Tax etc.)
• Shipping and reception of parcels.
• Make orders in advance to suppliers.
• Immediate purchases of supplies for the office.
• Support to supervise the office maintenance.
• And others

QUALIFICATION AND/OR EXPERIENCES

• Degree in Administration / Accounting.
• Minimum 2 years of experience in Accounting, petty cash and cash management.
• Knowledge in procedures of IMSS, INFONAVIT, Municipality, etc.
• Fluent English
• Residence in Cancun
• Experience in international environment
• Knowledge in basic computer programs
• Excellent interpersonal skills
• Excellent writing skills
• Use of good judgment and own initiative
• Logical thought process
• Ability to work independently with minimal oversight
• Able to prioritize, organize and meet multiple deadlines
• Strong administrative and organization skills
• Detail oriented
• Ability to read, write and speak English fluently and preferably Spanish fluently.

Please contact: [email protected]

QUALIFICATION AND/OR EXPERIENCES

• Fluent English
• Minimum 3-5 years experience in the travel industry
• Minimum 3 years experience in sales of groups & DMC services
• Firsthand knowledge of Mexico
• Excellent interpersonal skills
• Excellent writing skills
• Ability to work independently with minimal oversight
• Able to prioritize, organize and to meet multiple deadlines
• Strong administrative and organization skills
• Ability to gauge pricing using company guidelines and personal judgment/experience
• Ability to read, write and speak English fluently and preferably Spanish fluently.
• References required

Please contact: [email protected]

PRINCIPAL DUTIES:

• Review itineraries prepared by sales, recommend changes as need be
• Communicate with sales about hotel bookings
• Confirm and coordinate all ground services for itineraries: including guides, transport and tours
• Make payments from suppliers at the window: monthly tax payments and other financial procedures
• Once reservations are confirmed, create operational documents, manage trip preparation and communication with scheduled guides to ensure they have all info required prior to trip
• Manage the trip as it is executed and serve as primary in country contact for clients while they are on trips and resolve any customer service issues in the field.
• Provide Sales with post trip report for trouble shooting

QUALIFICATION AND/OR EXPERIENCES

• Fluent English
• Minimum 3-5 years experience in the travel industry
• Minimum 3 years experience in reservations / concierge
• Firsthand knowledge of Mexico
• Excellent interpersonal skills
• Excellent writing skills
• Ability to work independently with minimal oversight
• Able to prioritize, organize and to meet multiple deadlines
• Strong administrative and organization skills
• Ability to read, write and speak English fluently and preferably Spanish fluently.
• References required

Please contact: [email protected]