JOBS

PRINCIPALES FUNCIONES:

• Manejar la caja chica de la oficina de acuerdo a los lineamientos establecidos por el departamento de finanzas
• Control de archivos en original enviados al departamento de Finanzas y RH
• Hacer pagos de proveedores en ventanilla: pagos de impuestos mensuales y otros trámites financieros
• Apoyar en el manejo de los trámites generales requeridos para la oficina. Por ejemplo aclaraciones ante el IMSS, renovación de Licencias de Funcionamiento Estatal, entre otros trámites eventuales
• Ayudar con pendientes con el arrendatario del edificio (Renta, Mantenimiento, Reparación, Pago de Impuesto de Basura etc.)
• Atender el teléfono, ser el primer contacto y filtro para los clientes y proveedores
• Envío y recepción de paquetería
• Hacer pedidos con anticipación a los proveedores
• Compras inmediatas de insumos para la oficina
• Apoyo para supervisar el mantenimiento de la oficina
• Entre otras tareas
  • Asistencia al Director de Operaciones (10%)
  • Asistir con compra de boletos, hoteles para viajes
  • Asistir con comprobación de gastos
  • Coordinar agenda de trabajo
  • Tener reuniones periódicas para revisar cualquier pendiente

REQUERIMIENTOS:

• Licenciatura en Administración/Contabilidad
• Mínimo 2 años de experiencia en Contabilidad, caja chica y manejo de efectivo
• Conocimientos en trámites de IMSS, INFONAVIT, Municipio, etc.
• Inglés Avanzado
• Vivir en la Ciudad de México
• Experiencia en entorno internacional
• Conocimientos en los programas básicos de computación
• Debe ser capaz de trabajar en un entorno de ritmo de trabajo rápido y ser capaz de manejar situaciones cotidianas de forma eficaz y eficiente con una actitud y conducta profesional
• Excelentes habilidades administrativas y de organización
• Iniciativa propia y toma de decisiones
• Capacidad para priorizar, organizar y cumplir en tiempo y forma cada actividad designada.d
• Iniciativa propia y toma de decisiones
• Fuertes habilidades de comunicación interpersonal, escrita y verbal
• Actitud y conducta profesional
• Flexible e innovador
• El deseo de ayudar a construir un líder del mercado de lujo y el turismo de aventura en México

Please contact: [email protected]

PRINCIPAL DUTIES:

• Ensure standards and quality of service in suppliers in the area.
• Reception of clients VIP at the airport (occasionally).
• Search for new guides / suppliers, mainly for exclusive and private services.
• Assist clients on the field to guarantee their satisfaction, if required.
• Make inspection visits to hotels and suppliers in the area
• Create a list of restaurants and social events such as theater, concerts, expos and fairs.
• Support Operations Coordinators and Travel Planners.

QUALIFICATION AND/OR EXPERIENCES

• Fluent English
• Minimum 5-7 years experience in the travel industry
• Minimum 5 years guiding or work experience in Mexico
• Previous experience in Sales and Customer Service
• Firsthand knowledge of Mexico
• Excellent interpersonal skills
• Excellent writing skills
• Ability to work independently with minimal oversight
• Able to prioritize, organize and to meet multiple deadlines
• Strong administrative and organization skills
• Ability to gauge pricing using company guidelines and personal judgment/experience
• Ability to read, write and speak English fluently and preferably Spanish fluently.

Please contact: [email protected]

PRINCIPAL DUTIES:

• Content Management: Oversee the creation and use of all brand content – online and offline. This may include website, sales materials, product descriptions, blog, social media and more. Ensure that content is accurate, current and correct. This includes editing existing content. Manage content calendar.
• Community Management: To push high-quality content out through Facebook, Twitter, Instagram, Pinterest, and other social media channels. Manage community communication calendar. Work with reseller partners to provide content and product information. Monitoring and analyzing social media trends and their impact on the company´s brand.
• Customer Engagement and Interaction: Audit all customer touchpoints and brand interactions across multiple channels. Map out all current touchpoints, analyze effectiveness, identify opportunities, make recommendations for improvement, optimize all customer touchpoints based on findings and recommendations to optimize each and every client interaction.
• Brand Management: Help to manage the company brand and monitor the company´s´ image in the marketplace. Monitor the internet for any positive or negative feedback, and follow up on feedback. Encourage and thank individuals for positive feedback, and try to appease any unhappy customers.
  Monitor the internet for brand-related topics and conversations. Review branding withing marketing materials to ensure accuracy and consistency.

QUALIFICATION AND/OR EXPERIENCES

Content Management:

• Creating and publishing engaging content in English
• Editing, proofreading and improving existing content
• Optimizing online content for SEO
• Developing and managing an editorial calendar
• Managing content distribution to online channels and social media platforms to increase web traffic
• Using content management systems to analyze website traffic and users engagement metrics

Social Media Management:

• Performing research on current benchmark trends and audience preferences
• Designing and implementing social media strategy to align with business goals
• Setting specific objectives and reporting on ROI

Additional:

• KPIs Analysis in Google Analytics, Facebook Insights, and Twitter Analytics
• Creating content for a blog
• Basic knowledge in design and use of Photoshop, Illustrator, and Lightroom
• Knowledge in WordPress. Knowledge of HTML and CSS preferred
• Experience in E-mail Marketing
• Excellent writing and editing skills in English
• Use of good judgment and own initiative
• Logical thought process
• Ability to work independently with minimal oversight
• Able to prioritize, organize and to meet multiple deadlines
• Strong administrative and organization skills
• Detail oriented
• Ability to gauge pricing using company guidelines and personal judgment/experience
• Must be able to work in a fast-paced environment and be able to handle everyday situations quickly and effectively with a Professional attitude and demeanor
• Self-motivated with the ability to handle the excitement of a fast-paced dynamically growing company – an entrepreneurial spirit is a definite asset
• Ability to read, write and speak English fluently and Spanish fluency a plus

Please contact: [email protected]

PRINCIPAL DUTIES:

• Attend the phone, be the first contact and filter for customers and suppliers
• Money handling of the office according to the established guidelines
• Control of files of the Department of Finance and HR
• Make payments from suppliers at the window: monthly tax payments and other financial procedures
• Support in the handling of the general procedures required for the office (Clarifications at the IMSS, renewal of State Operating Licenses, among other possible procedures.)
• Help with the administration of the office (Rent, Maintenance, Repair, Payment of Garbage Tax etc.)
• Shipping and reception of parcels.
• Make orders in advance to suppliers.
• Immediate purchases of supplies for the office.
• Support to supervise the office maintenance.
• And others

QUALIFICATION AND/OR EXPERIENCES

• Degree in Administration / Accounting.
• Minimum 2 years of experience in Accounting, petty cash and cash management.
• Knowledge in procedures of IMSS, INFONAVIT, Municipality, etc.
• Fluent English
• Residence in Cancun
• Experience in international environment
• Knowledge in basic computer programs
• Excellent interpersonal skills
• Excellent writing skills
• Use of good judgment and own initiative
• Logical thought process
• Ability to work independently with minimal oversight
• Able to prioritize, organize and meet multiple deadlines
• Strong administrative and organization skills
• Detail oriented
• Ability to read, write and speak English fluently and preferably Spanish fluently.

Please contact: [email protected]

PRINCIPAL DUTIES:

• To prepare, present and manage pre-sales proposals and pre-departure documents incorporating unique itineraries, accurate pricing and clearly defined terms and conditions.
• To follow the operations of Journey Mexico trips managed by the JM Operations Staff to ensure client satisfaction.
• To develop and promote current and new products to be marketed through the Journey Mexico channels through scouting new itineraries, and creating new travel experiences for our unique clients.
• Representing Journey Mexico in client facing situations such as FAMs or with local clients.

QUALIFICATION AND/OR EXPERIENCES

• Minimum 3-5 years experience in the travel industry
• Minimum 3 years experience in sales or equivalent customer service such as guiding
• Firsthand knowledge of Mexico including key destinations of: Baja California Sur, Copper Canyon, Silver Cities (San Miguel Allende, Guanajuato), Michoacan (Morelia, Patzcuaro, Monarch Butterfly Reserves), Mexico City and surroundings (Puebla/Cholula, Taxco), Oaxaca, Pacific Coast (Puerto Vallarta, Costa Alegre, Costa Careyes, Zihuatanejo/Ixtapa, Acapulco, Puerto Escondido, Huatulco), Chiapas, Yucatan Peninsula (Campeche, Merida), Mexican Caribbean (Cancun, Riviera Maya, Costa Maya).
• Excellent interpersonal skills
• Excellent writing skills
• Use of good judgment and own initiative
• Logical thought process
• Ability to work independently with minimal oversight
• Able to prioritize, organize and to meet multiple deadlines
• Strong administrative and organization skills
• Detail oriented
• Ability to gauge pricing using company guidelines and personal judgment/experience
• Must be able to work in a fast-paced environment and be able to handle everyday situations quickly and effectively with a Professional attitude and demeanor
• Self motivated with ability to handle the excitement of a fast paced dynamically growing company, entrepreneurial spirit is a definite asse
• Ability to read, write and speak French and English fluently and preferably Spanish fluently.

Please contact: [email protected]

QUALIFICATION AND/OR EXPERIENCES

• Fluent English
• Minimum 3-5 years experience in the travel industry
• Minimum 3 years experience in sales of groups & DMC services
• Firsthand knowledge of Mexico
• Excellent interpersonal skills
• Excellent writing skills
• Ability to work independently with minimal oversight
• Able to prioritize, organize and to meet multiple deadlines
• Strong administrative and organization skills
• Ability to gauge pricing using company guidelines and personal judgment/experience
• Ability to read, write and speak English fluently and preferably Spanish fluently.
• References required

Please contact: [email protected]

PRINCIPAL DUTIES:

• Review itineraries prepared by sales, recommend changes as need be
• Communicate with sales about hotel bookings
• Confirm and coordinate all ground services for itineraries: including guides, transport and tours
• Make payments from suppliers at the window: monthly tax payments and other financial procedures
• Once reservations are confirmed, create operational documents, manage trip preparation and communication with scheduled guides to ensure they have all info required prior to trip
• Manage the trip as it is executed and serve as primary in country contact for clients while they are on trips and resolve any customer service issues in the field.
• Provide Sales with post trip report for trouble shooting

QUALIFICATION AND/OR EXPERIENCES

• Fluent English
• Minimum 3-5 years experience in the travel industry
• Minimum 3 years experience in reservations / concierge
• Firsthand knowledge of Mexico
• Excellent interpersonal skills
• Excellent writing skills
• Ability to work independently with minimal oversight
• Able to prioritize, organize and to meet multiple deadlines
• Strong administrative and organization skills
• Ability to read, write and speak English fluently and preferably Spanish fluently.
• References required

Please contact: [email protected]