JOBS

We are currently hiring for the following positions:

Location: London
Full time

JOB DESCRIPTION

To manage and improve relationships with existing trade clients and develop new accounts resulting in increased business
To attend trade shows and execute sales calls as appropriate (ie. WTM, ILTM, Regional Virtuoso Meetings, Europe sales calls)
To provide trade clients with marketing material (product: itineraries, photos, marketing copy) for their brochures, websites etc. with the support of the marketing and product development team
To help design, organize, sell, and escort VIP FAM trips
To support Senior Sales manager in training of travel planning team on nuances and demographics of trade clients and markets as well as region specific products
To support the resolution of customer service issues specifically liaising with trade clients and trade client management
To manage an integrated regional business development plan with clear and measurable goals and objectives
To work with Director of Business Development to measure and monitor ROI from different business development activities
To grow leads in all segments of trade business including TA, TO, and other segments to be identified
To collaborate with Director of Business Development and Sr. Sales Manager to harmonize goals, objectives, with overall business development, marketing and sales plans

Minimum 3-5 years experience in marketing / business development field
Minimum 1-2 years experience in travel industry or equivalent experience
Firsthand knowledge of Mexico preferred
Excellent interpersonal skills
Excellent writing skills
Use of good judgment and own initiative
Logical thought process
Ability to work independently with minimal oversight
Able to prioritize, organize and to meet multiple deadlines
Strong administrative and organization skills
Detail oriented
Ability to gauge pricing using company guidelines and personal judgment/experience
Must be able to work in a fast-paced environment and be able to handle everyday situations quickly and effectively with a Professional attitude and demeanor
Self motivated with ability to handle the excitement of a fast paced dynamically growing company, entrepreneurial spirit is a definite asse

Ability to read, write and speak English fluently and preferably Spanish fluently.
French, German, Japanese, Portuguese, and / or other 3rd language preferred

• To manage and improve relationships with existing trade clients and develop new accounts resulting in increased business
• To attend trade shows and execute sales calls as appropriate (ie. WTM, ILTM, Regional Virtuoso Meetings, Europe sales calls)
• To provide trade clients with marketing material (product: itineraries, photos, marketing copy) for their brochures, websites etc. with the support of the marketing and product development team

To apply to any of the above, please send a cover letter and resume to: [email protected]

Location: Cancun – Mexico
Full time

JOB DESCRIPTION

• To provide operations support for set departures and groups
• Communicate with Tour Operator clients about rooming lists to ensure hotel bookings are reserved correctly for each departure
• Confirm and coordinate all ground services for itineraries: including guides, transport and tours.

To apply to any of the above, please send a cover letter and resume to: [email protected]

Location: Cancun – Mexico
Full time

JOB DESCRIPTION

Operations:

To provide operations support for set departures, groups and custom trips.
Review itineraries prepared by sales, recommend changes as need be
Communicate with sales about hotel bookings
Confirm and coordinate all ground services for itineraries: including guides, transport and tours.
Once reservations are confirmed, create operational documents, manage trip preparation and communication with scheduled guides to ensure they have all info required prior to trip
Manage the trip as it is executed and serve as primary in country contact for clients while they are on trips and resolve any customer service issues in the field.

UPSELL:

Travel Planning:

To provide speedy and quality quotations to clients interested in traveling in the country as needed in support of the Operations Manager and Director

Relationship Management:

To work closely with sales and operations in a communicative way that ensure smooth team relationships
To identify and maintain an active roster of high quality professional guides/suppliers throughout Mexico.
To maintain relationships and solicit new net contracts with vendors, including hotels, vehicle rental, guides, equipment rental, other operators, other related service providers throughout Mexico.

Minimum 3-5 years experience in travel industry in a customer service role such as with a DMC, Guiding or in Tour Operation.
First hand knowledge of Mexico required
Previous DMC/Tour Operator experience
Excellent interpersonal skills
High level of customer service experience required
Strong writing skills
Strong computer skills
Ability to read, write and speak Spanish and English fluently
French, German, Japanese, Portuguese, and / or other 3rd language preferred

To apply to any of the above, please send a cover letter and resume to: [email protected]

Puerto Vallarta
Francisco Medina Ascencio 2039
Interior 205
Puerto Vallarta, 48333, Jalisco

Mexico City
Estocolmo 8
Piso 1, Interior B
Colonia Juárez 06600, Ciudad de Mexico

Cancun
Centro Canaima Local 102
Avenida Kabah, SM 57, M03
Cancún, 77533, Quintana Roo

USA – General Inquiries
2163 Lima Loop # 130-144
Laredo, TX 78045