JOBS

We are currently hiring for the following positions:

DIRECTOR OF OPERATIONS

Location: Mexico City (Live in Mexico City)
Full time

JOB DESCRIPTION
  • • To resolve customer service issues in an effective manner
  • • To ensure Journey Mexico staff implement high levels of customer service at all touch points with clients
  • • To measure customer satisfaction

To apply to any of the above, please send a cover letter and resume to:[email protected]

CUSTOMER SERVICE MANAGER

Location: Mexico City
Full time

JOB DESCRIPTION
  • • To ensure seamless delivery of all services to Journey Mexico clients
  • • To resolve customer service issues in an effective manner
  • • To ensure Journey Mexico staff implement high levels of customer service at all touch points with clients

To apply to any of the above, please send a cover letter and resume to: [email protected]

GROUPS OPERATIONS COORDINATOR

Location: Cancún
Full time

JOB DESCRIPTION
  • • Review itineraries prepared by sales, recommend changes as need be
  • • Communicate with sales about hotel bookings
  • • Confirm and coordinate all ground services for itineraries: including guides, transport and tours.

To apply to any of the above, please send a cover letter and resume to: [email protected]

TRAVEL PLANNER

Location: Puerto Vallarta or Mexico City
Full time

JOB DESCRIPTION
  • • To prepare, present and manage pre-sales proposals and pre-departure documents incorporating unique itineraries, accurate pricing and clearly defined terms and conditions.
  • • To follow the operations of Journey Mexico trips managed by the JM Operations Staff to ensure client satisfaction.
  • • To develop and promote current and new products to be marketed through the Journey Mexico channels through scouting new itineraries, and creating new travel experiences for our unique clients.

To apply to any of the above, please send a cover letter and resume to: [email protected]

COORDINADOR DE INFORMÁTICA

Ubicación: Puerto Vallarta
Tiempo Completo

JOB DESCRIPTION
  • • Administrar y supervisar el mantenimiento de servidores y estaciones de trabajo
  • • Asegurar el respaldo de toda la información electrónica de la empresa
  • • Evaluar y proponer la infraestructura de software y hardware más adecuados para atender las necesidades de la empresa

To apply to any of the above, please send a cover letter and resume to:[email protected]

Our Offices

Puerto Vallarta
Francisco Medina Ascencio 2039
Interior 205
Puerto Vallarta, 48333, Jalisco

Mexico City
Estocolmo 8
Piso 1, Interior B
Colonia Juárez 06600, Ciudad de Mexico

Cancun
Centro Canaima Local 102
Avenida Kabah, SM 57, M03
Cancún, 77533, Quintana Roo

USA – General Inquiries
2163 Lima Loop # 130-144
Laredo, TX 78045