We are currently hiring for the following positions:

Coordinador de Operaciones

REPORTAR A: Director de Operaciones

LUGAR: Cancún


Lograr una perfecta ejecución en la operación de cada uno de los servicios vendidos por la empresa.

Para postularse, envíe una carta de presentación y un currículum a:[email protected]

More Details


Location: Remote
Full time

  • To plan, design, and implement travel experiences for Journey Mexico´s Clients
  • To maintain high quality and updated knowledge of Mexico´s tourist destinations to ensure unique itineraries, top-notch customer experiences, and client loyalty generation.
More Details


  • (85%) Customer Sales and Account Management To prepare, present and manage sales proposals and pre-departure documents to groups/individuals incorporating unique itineraries, accurate pricing and clearly defined terms and conditions
  • (15%) Teamwork with Operations To help maintaining the high quality experience by facilitating Client and Itinerary’s information

Other duties may be assigned.


  • Minimum 3-5 years of experience in travel industry in a sales/ customer service role such as with a DMC, Guiding or in Tour Operation.
  • Firsthand knowledge of Mexico tourism destinations preferred, most preferably Mexico City, Yucatan Peninsula, Riviera Maya, and Baja / Los Cabos.EDUCATION AND/OR EXPERIENCE
  • Bachelor’s Degree in Tourism or a related field (Recommended)
  • Previous travel industry sales experience and in-country of Mexico experience (Preferred)
  • Excellent interpersonal skills
  • High level of customer service sense required
  • Strong writing skills
  • Strong computer skillsLANGUAGE SKILLS
  • Ability to read, write, understand, and speak Spanish and English fluently
  • French, German, Japanese, Portuguese, and/or other 3rd language is a plusJUDGEMENT/REASONING ABILITY
  • Use of good judgment and own initiative
  • Logical thought process
  • Ability to gauge pricing using company guidelines and personal judgment/experienceOTHER SKILLS AND ABILITIES
  • Must be able to work in a fast-paced environment and be able to handle everyday situations quickly and effectively with a professional attitude and demeanor
  • Ability to work independently with minimal oversight
  • Able to prioritize, organize and to meet multiple deadlines
  • Strong administrative and organization skills
  • Detail-oriented
  • Computer literate, TourPlan Database, Microsoft Office Suite: Word, Access, Excel, Outlook, PowerPoint and internet
  • Flexible and innovative
  • Self-motivated with ability to handle the excitement of a fast-paced company, entrepreneurial spirit is a definite asset
  • Desire to work to achieve agreed goals and objectives.
  • Must be able to communicate information and ideas clearly
  • Commitment to help build a market leader in Adventure/Educational/Luxury tourism in Mexico


  • Gross base salary of 15,000 MXN a month PLUS Commissions.
  • Benefits as established by Mexican law (IMSS, INFONAVIT, Christmas Bonus, Vacation bonus, paid vacation).
  • Career Development and growth opportunities.
  • Extra benefits.

To apply please send a cover letter and resume to:[email protected]


Our Offices

Puerto Vallarta
Francisco Medina Ascencio 2039
Interior 205
Puerto Vallarta, 48333, Jalisco

Mexico City
Londres 253, Oficina 301
Colonia Juárez, 06600
Delegación Cuauhtémoc, Ciudad de México

Centro Canaima Local 102
Avenida Kabah, SM 57, M03
Cancún, 77533, Quintana Roo

USA – General Inquiries
2163 Lima Loop # 130-144
Laredo, TX 78045