JOBS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• (85%) Customer Sales and Account Management To prepare, present and manage sales proposals and pre-departure documents to groups/individuals incorporating unique itineraries, accurate pricing and clearly defined terms and conditions
• (15%) Teamwork with Operations To help maintaining the high quality experience by facilitating Client and Itinerary’s information

Other duties may be assigned.

QUALIFICATION AND/OR EXPERIENCE:

• Minimum 3-5 years of experience in travel industry in a sales/ customer service role such as with a DMC, Guiding or in Tour Operation.
• Firsthand knowledge of Mexico tourism destinations preferred, most preferably Mexico City, Yucatan Peninsula, Riviera Maya, and Baja / Los Cabos.

  EDUCATION AND/OR EXPERIENCE

• Bachelor’s Degree in Tourism or a related field (Recommended)
• Previous travel industry sales experience and in-country of Mexico experience (Preferred)
• Excellent interpersonal skills
• High level of customer service sense required
• Strong writing skills
• Strong computer skills

  LANGUAGE SKILLS

• Ability to read, write, understand, and speak Spanish and English fluently
• French, German, Japanese, Portuguese, and/or other 3rd language is a plus

  JUDGEMENT/REASONING ABILITY

• Use of good judgment and own initiative
• Logical thought process
• Ability to gauge pricing using company guidelines and personal judgment/experience

  OTHER SKILLS AND ABILITIES

• Must be able to work in a fast-paced environment and be able to handle everyday situations quickly and effectively with a professional attitude and demeanor
• Ability to work independently with minimal oversight
• Able to prioritize, organize and to meet multiple deadlines
• Strong administrative and organization skills
• Detail-oriented
• Computer literate, TourPlan Database, Microsoft Office Suite: Word, Access, Excel, Outlook, PowerPoint and internet
• Flexible and innovative
• Self-motivated with ability to handle the excitement of a fast-paced company, entrepreneurial spirit is a definite asset
• Desire to work to achieve agreed goals and objectives.
• Must be able to communicate information and ideas clearly
• Commitment to help build a market leader in Adventure/Educational/Luxury tourism in Mexico

WHAT WE OFFER:

• Gross base salary of 10,000 to 12,000 MXN a month PLUS Commissions.
• Benefits as established by Mexican law (IMSS, INFONAVIT, Christmas Bonus, Vacation bonus, paid vacation).
• Career Development and growth opportunities.
• Extra benefits.

QUALIFICATION AND/OR EXPERIENCE:

• PROGRAMMING: Ability to determine website’s structure and architecture

Programming Languages: PHP, HTML/CSS, Mysql, Javascript, WordPress, Angular 6+, Angular Material and Node.js

• WEB/GRAPHIC DESIGN 

– Ability to create wireframes, navigation flows, mock-ups and templates.
– Ability to generate graphics for digital materials and websites.
– Proficiency in vector based graphics and image editing, resizing and optimization.

Software: Adobe Photoshop & Adobe Illustrator

• SEO/SEM: Experience and deep understanding of Search Engine Optimization and Search Engine Marketing, Ability to create and optimize web pages with the best practices in: site speed, cache set up, content structure, metadata, search queries, tracking, tagging, etc.

Tools: Google Search Console, Google Ads & Google Tag Manager

• ANALYTICAL SKILLS: Experience in Web Traffic Análysis to set up goals events & propose new strategies for lead generation and website improvements.

Tools: Google Analytics 

• HOSTING AND SERVER MAINTENANCE

Experience in hosting administration and web server management (Linux based)

Tools: CPanel/WHM