JOBS

Principal Duties:

• To provide operations support for set departures and groups
• Communicate with Tour Operator clients about rooming lists to ensure hotel bookings are reserved correctly for each departure
• Confirm and coordinate all ground services for itineraries: including guides, transport and tours.
• Once reservations are confirmed, create operational documents, manage trip preparation and communication
  with scheduled guides to ensure they have all info required prior to trip
• Manage the trip as it is executed and serve as primary in country contact for clients while they are on trips and resolve any customer service issues in the field
• Provide during and post trip reports for trouble shooting with Tour Operator Clients
• Provide accounting with trip expense reports and receipts as needed (From Guides)
• Collect customer evaluations from guides to present to Tour Operator<(li>

QUALIFICATION AND/OR EXPERIENCE

• Minimum 2-4 years experience in travel industry or equivalent experience
• First hand knowledge of Mexico
• Bachelor’s Degree (Recommended)
• Ability to read, write and speak English and Spanish fluently
• Full time
• Works well under pressure
• Employee benefits law
• Salary according to abilities, negotiated in the interview

REQUIREMENTS

• Female sex
• 27 – 35 years old
• Live in Cancun

Please contact: vianey@journeymexico.com