The highest levels of customer care and service are at the heart of everything we do at Journey Mexico. If you’ve travelled with us before, you’ll already know this. But if not, don’t take our word for it, read some of the lovely things our customers have said about us below.
We had a wonderful time. All was good! We loved all the accommodation and tours. Everyone was prompt and professional. Thank you for all your help in making this such a wonderful holiday.
You put together the best, best, best vacation for us. We loved every minute. Jorge was an amazing guide and he and Juan were so great to us. I bought something to ship home, and Juan brought a box from home and took us to ship it, with help from Jorge.
Our accommodations, tours, food and experiences were unforgettable and it was all due to the perfect plan you put together for us. Thank you so much for the great vacation of a lifetime.
You guys are crushing it with the cenote and yacht day for our clients traveling now.
To say that everything was wonderful would be an understatement. The hotels and restaurants where you made reservations were the very best.
The guides and drivers were prompt, extremely friendly, knowledgeable, and communicative. We were so impressed with Mexico and your company that we are already planning a tour next year to Oaxaca.
We all want to thank you for going above and beyond in making our trip wonderful. Considering all the last minute changes, you were so kind and nothing seemed too much. We loved the trip. Many Thanks!
A million thanks for all your help. JM was a lifesaver. Really great at every turn.
I will like to express my gratitude for the wonderful time I spent with you in Mexico. The country is wonderful, the people are very nice, the service was excellent, the food was marvelous. I love Mexico. I am now at home but still enjoying the time I spent with you. It was a wonderful trip, I hope to travel with you next time.
Everything worked perfectly – could not have been better.
We were met and transported to and from airports in a timely and courteous manner, and all guides and drivers promptly picked us up at our hotels for the daily activities.
We wanted to thank you for the (as usual) exceptional service of your team. We were driven by Alberto – our absolute favorite Journey driver so far!!! And we were guided by Ari who was 100% top class.
Alberto was kind, courteous, patient. His driving was perfect and he made our trip very comfortable. Ari was the perfect guide for us. We asked her hundreds of questions that we are certain she has answered before. Each answer was given in great detail. We were absolutely sorry to say goodbye to her. We will recommend you to anyone who will listen.
I just wanted you to know how much we enjoyed our trip to Oaxaca and the coast. We all agreed that it was beautifully organized without one problem. Our guide was absolutely fabulous.
Thank you so much for all you did to make this trip absolutely perfect. We learned so much about Mexico, its culture, history, food, nature, in fact just about everything.
The adventure was great. All of our guides were terrific. We understood the weather conditions but were equally satisfied with the alternative plans. We are looking forward to our next adventure.
SAN MIGUEL DE ALLENDE
Journey Mexico was GREAT. Each and every person we interacted with was kind, patient, and punctual. I have nothing but good things to say about the entire trip.
SAN MIGUEL DE ALLENDE
I just wanted to send a quick note to thank you for your help on what was a truly spectacular family trip! All of your services were flawless, and we loved our guide Jamie. The transfers were easy and seamless, and the full day tour and cooking class. Could not have asked for a better stay in gorgeous San Miguel!
SAN MIGUEL DE ALLENDE
We had the best time in San Miguel. What a charming and wonderful place! We really enjoyed all of our tours. Arturo was very sweet and super informative, Brenda at Casa Dragones provided a delightful tequila experience for us at their amazing property, but the highlight for me was the market visit and cooking class with Alicia - she’s a gem!
I really appreciate you helping to set up a fabulous trip for us!