Journey Mexico specializes in crafting unique, authentic and unexpected travel experiences for the discerning and sophisticated traveler throughout the Mexican republic.

Guide-owned and operated, Journey Mexico has over 30 years of combined experience on the ground, and we take great pride in sharing the unique, authentic and unexpected travel experiences that Mexico offers.  Our logistics and site knowledge are unmatched and our safety and operational standards are uncompromising as is our commitment to the environmental and cultural integrity of our great land and its people.  We are a company built on a deep mission of service that spans from the sales process to the seamless service on the ground.

We specialize in tailor made itineraries that are customized to fit our guest’s interests.  We are proud to provide Mexico’s finest properties, private villas, expert guides and unique transportation services including ground transport, charter planes, yachts and helicopters.  In addition to the more established resort destinations of Cancun, the Riviera Maya, Puerto Vallarta, Acapulco and Los Cabos, we are specialists in Mexico’s lesser-visited cultural, archeological and wilderness destinations, including, Baja California, Copper Canyon, Oaxaca, the Colonial Heartland, the Yucatan Peninsula, the Pacific Coast and Chiapas.

In addition, Journey Mexico is committed to environmentally responsible travel that promotes conservation, has low negative visitor impact, and provides for beneficially active socioeconomic involvement of local populations. We are convinced that travel can facilitate understanding and promote cooperation amongst all the participants from our clients to our guides to the gracious Mexican people. We look forward to welcoming you to Mexico soon!

Mission Statement: To share Mexico’s natural, cultural, and active travel opportunities with the world with integrity, seamless service, and mutually positive impact for travelers and Mexicans alike!


Get to know the Journey Mexico team . We have three offices: Puerto Vallarta, Cancun, and Mexico City.

Journey Mexico Founder and President, Zachary Rabinor, was seduced early on by Mexico’s vibrant cultures, towering peaks, thundering surf and intoxicating cuisine.  Zach founded Journey Mexico in 2003 with the vision of sharing his love of Mexico with travelers from around the globe and opening …  read more »
Human Resources Coordinator
Vianey comes from a small town but has big ambitions. A Jalisco native, she is a recent graduate in Management with specialization in Marketing and is excited to enter the professional world. Her enthusiasm about the opportunity to be involved with Journey Mexico made it …  read more »
Operations Coordinator
Born in southern Mexico on the border of Belize, Stefany actually spent most of her childhood in the United States. Growing up in a bicultural family, Stefany moved to Cancun with her family as a young adult where she could have the best of both worlds …  read more »
Rebecca comes from a long line of explorers and wanderers; born of English and Italian-American parents. Her mother and father met in an ashram in Scotland and raised Rebecca and her siblings with a strong sense of community service and helping others…  read more »
Director of Marketing
Rich leads our Marketing team from our office in sunny Puerto Vallarta. After working in the high-tech industry in the Silicon Valley for years, Rich knew his heart was in marketing travel instead of routers and software. …  read more »
Marketing Coordinator
Rafael is an important member of our Marketing team, based in our Puerto Vallarta office. After studying Multimedia Engineering at the University of Guadalajara, Rafael jumped right into his professional career in digital content and e-commerce within … read more »
Operations Coordinator
Now in our operations team in Mexico City, Paulina Roman recently graduated from Politécnico with a degree in tourism and is applying all her learned knowledge to her new position…  read more »
Director of Operations
Paty Martinez was born in Merida, Yucatan, where she studied Tourism Administration. She moved to Cancun after university where she lives now. From a long line of travel industry specialists, all Paty’s family is in tourism and she inherited the same love of sharing Mexico. …  read more »
Groups Coordinator
Born and raised in Cancun, Paola was surrounded by the tourism industry growing up.  Inspired by other cultures she encountered throughout her daily life, she decided to expand her horizons and travel to Switzerland, Vienna, Salzburg,  and Bratislava. After studying International Business and Administration, she began working at …  read more »
Administrative Assistant
Paola joins the Journey Mexico team as the Administrative Assistant in the Puerto Vallarta office which has proved to be a perfect fit for her; through her enthusiasm to help the staff and deliver them information in a timely manner she has exemplified herself as …  read more »
Senior Operations Coordinator
Originally from Acapulco, Olivier traded in Mexico’s West Coast for the East and relocated to Cancun 28 years ago. He studied Business Administration at La Univerisada Tecnologica de Cancun and has worked in the travel industry for a majority of his professional career. Olivier is …  read more »
Director of Groups
Monika was born in Switzerland and grew up in the typical small town of Meggen in the suburbs of Lucerne. She has always been interested in travelling, and has worked in the tourism industry in Mexico (Playa del Carmen, where she now lives) since 1997. …  read more »
Miguel Moreno
Finance Manager
Miguel Moreno joined the Journey Mexico Team as our head accountant in 2007 and true to the “Recognition of Excellence and Achievement” bestowed on him by the University of Guadalajara, Miguel quickly whipped the accounting department into shape! After finishing his studies, Miguel went to …  read more »
Matteo Luthi, Journey Mexico’s Chief Operating Officer based in Cancun, has been working with the finest companies in the Mexican tourism industry for over 20 years.  It is no surprise that he fits right into the Journey Mexico team. Born and raised in Switzerland, Matteo’s precision …  read more »
Senior Operations Coordinator
Born in Mexico City and raised in Torreon, Coahuila, Mario Ortiz moved to the Cancun area in 2010. Before putting down roots in his new hometown  on the Mexican Caribbean coast, Mario previously lived and worked in California and traveled every chance he got including …  read more »
Senior Travel Planner
Mabel is our first travel planner based out of Mexico City and comes to us with an impressive background. Having lived in Canada, studied in Switzerland, and worked in France, Mabel is fascinated by other cultures but says her heart will always belong to Mexico. She …  read more »
Director of Business Development
Born in Washington D.C., raised in Virginia, and educated in France, Lillian developed a passion for travel from an early age; since then she has traveled throughout the world, lived in Spain twice, and currently resides in Mexico City. In addition to her creative and lively spirit…read more »
Supplier Relations Assitant

Laura, a Puerto Vallarta native, joins us in our contracts and supplier relations department. She enjoys working with Journey Mexico because she likes meeting new people and creating new relationships. When she isn’t working, Laura enjoys visiting the movies … read more »

Operations Coordinator

Kristina grew up in the state of Jalisco, the birthplace of Mariachi Music and Tequila, where she proudly learned to embrace Mexico’s most iconic symbols. Knowing she wanted to share this culture with the world, she attended college in Mexico City … read more »

Finance Coordinator

Karina was born in Puerto Vallarta and truly enjoys a warm sand cool beach day whenever she can. What she likes most about Mexico is the flora and fauna diversity that colors its land and the warm culture of the Mexican people and their folklore.

She …  read more »

Product Manager

After living in  Guadalajara and Los Cabos working in the travel industry, Puerto Vallarta is where Karina found her permanent home. Studying International Marketing, she is fascinated with the world and how it works but loves most sharing Mexico’s culture with others.

As Journey Mexico’s Product …  read more »

Travel Planner

Jose was born in Guadalajara, Jalisco and has lived in several places within Mexico and the US. With a Masters degree in Business Administration and 11 years in the tourism industry he is one of Journey Mexico’s exceptional Travel Planners.

He inherited his passion for travel from…  read more »

Jessica Seba
Villa Program Manager

It was always Jessica’s dream to move to Mexico. Immediately after obtaining a degree in Commercial Recreation, Leisure & Tourism and completing her internship at the Mexico Tourism Board in Chicago, she moved to Puerto Vallarta to start working for Journey Mexico.

Jessica is originally from …  read more »

Senior Travel Planner

Jenny was born in Sahagun, Hidalgo but moved to Mexico City for college when she was 17. There, she obtained a degree in Leisure and Recreation Management with a post degree in Recreational Tourism.

Jenny’s move to Puerto Vallarta and employment with Journey Mexico began as …  read more »

Operations Coordinator
Ileana is originally from Mérida but has lived in Cancun for 24 years where she has dedicated her life to the tourism industry and enjoyed every moment of it. Being surrounded by pristine waters and the warm Caribbean fills her with joy. She feels proud …  read more »
IT Assistant
Hugo is a member of our IT team in our Puerto Vallarta office. With a degree in Information Technology and professional experiences that combine technical systems with tourism companies, we are happy to have Hugo join the staff. He is a proactive person who is also …  read more »
Executive Assistant to the CEO

Gretel was born and raised in Mexico City, moved to Puerto Vallarta in 2002 and lived there ever since.

She has traveled across multiple places in the World and the Mexican Republic, which has allowed her to speak fluent English, Italian, Portuguese and Spanish… read more »

Senior Manager – Travel Planning

Gerardo Tovar has a history of planning great trips in Mexico!  From his early years, he learned the ins and outs of what makes a successful travel experience by watching his father and uncles work with tourists in Puerto Vallarta.

Through out his career, Gerardo has …  read more »

Joining our team as Webmaster, Edgar is responsible for front end coding, back end coding, e-commerce, SEO and SEM, and design of the Journey Mexico website. While it is not common to find one person who has in-depth knowledge in each of these areas, Edgar has …  read more »
Airport Supervisor
Domingo is a Pichaculco native, a town in the beautiful state of Chiapas. Through out his work experience he has gotten to know different parts of Mexico and he absolutely loves its traditions, customs, and stunning natural sceneries. He likes Journey Mexico’s way of operating, its …  read more »
IT Manager

Diego Moreno is a Vallarta native who keep the Journey Mexico system humming!  He is the quintessential tech-whiz.  When asked to describe himself, Diego chose words like “dedicated and detail-oriented”  which is exactly why he is so great at his job!!

But do not let the …  read more »

Supplier Relations Manager

Dalia is a Puerto Vallarta native and is passionate about Mexico’s culture, traditions and food. She especially loves Puebla’s famous ‘mole poblano’, the nature of Chiapas, Morelia’s beautiful butterflies and she adores the city of her birth, Puerto Vallarta.

During her free time she enjoys going …  read more »

cynthia pompa
Product Development Coordinator
Meet Cindy! Born into a Mexican-American family in California, Cindy couldn’t resist the calling of Mexico’s beautiful beaches and moved to Puerto Vallarta as a young adult. Working at Journey Mexico, Cindy spends her time learning and researching about all the wonderful places and …  read more »
Operations Supervisor
Knowing Mexico City like the back of his hand, Cristhian joins the Journey Mexico team as our Mexico City International Airport Supervisor. With a enthusiastic and pleasant personality, he is the first face our travelers see when they enter the country. Cristhian says that he …  read more »
Senior Groups Coordinator
A Mexico City native, Brenda grew up traveling the world and learning languages. After finishing her education, she made a home for herself in Cancun. As a well-educated and well-traveled woman, Brenda started her career in tourism working for as an International Travel Assessor and …  read more »
Supplier Relations Assistant
Alma Medina is a Jalisco native joining our team in Puerto Vallarta. She is an assistant helping out communication between our hotels and services with our sales team. She is a fast learer and learning as much as she can about the tourism industry. When …  read more »
Groups Travel Planner
Alejandro was born in a small Oaxacan town but his big dreams and strong ambitions led him to Cancun, a place he has now called home for 20 years. With a background in sustainable tourism, hotel management, and online marketing, combined with a passion for …  read more »