About Us

Your Mexican Luxury Holiday Travel Company

Journey Mexico specializes in crafting unique, authentic and unexpected travel experiences for the discerning and sophisticated traveler throughout the Mexican republic.

Guide-owned and operated, Journey Mexico has over 30 years of combined experience on the ground, and we take great pride in sharing the unique, authentic and unexpected travel experiences that Mexico offers.  Our logistics and site knowledge are unmatched and our safety and operational standards are uncompromising as is our commitment to the environmental and cultural integrity of our great land and its people.  We are a company built on a deep mission of service that spans from the sales process to the seamless service on the ground.

We specialize in tailor made itineraries that are customized to fit our guest’s interests.  We are proud to provide Mexico’s finest properties, private villas, expert guides and unique transportation services including ground transport, charter planes, yachts and helicopters.  In addition to the more established resort destinations of Cancun, the Riviera Maya, Puerto Vallarta, Acapulco and Los Cabos, we are specialists in Mexico’s lesser-visited cultural, archeological and wilderness destinations, including, Baja California, Copper Canyon, Oaxaca, the Colonial Heartland, the Yucatan Peninsula, the Pacific Coast and Chiapas.

In addition, Journey Mexico is committed to environmentally responsible travel that promotes conservation, has low negative visitor impact, and provides for beneficially active socioeconomic involvement of local populations. We are convinced that travel can facilitate understanding and promote cooperation amongst all the participants from our clients to our guides to the gracious Mexican people. We look forward to welcoming you to Mexico soon!

Mission Statement: To share Mexico’s natural, cultural, and active travel opportunities with the world with integrity, seamless service, and mutually positive impact for travelers and Mexicans alike!

Our Expertise and Knowledge

Get to know the Journey Mexico team . We have three offices: Puerto Vallarta, Cancun, and Mexico City.

zach-rabinor
CEO
Journey Mexico Founder and President, Zachary Rabinor, was seduced early on by Mexico’s vibrant cultures, towering peaks, thundering surf and intoxicating cuisine.  Zach founded Journey Mexico in 2003 with the vision of sharing his love of Mexico with travelers from around the globe and opening …  read more »

vianey-gonzalez
Human Resources Assistant
Vianey comes from a small town but has big ambitions. A Jalisco native, she is a recent graduate in Management with specialization in Marketing and is excited to enter the professional world. Her enthusiasm about the opportunity to be involved with Journey Mexico made it …  read more »

sean-emmerton
Villa Program Director
Born in the UK, Sean Emmerton began his career in the hospitality industry in 1989 as a Travel Industry Sales Manager. After working as the Sales Manager at The Grand Wailea Resort on Maui, Sean was hired by Rosewood Resorts as Director Sales & Marketing for …  read more »

rebecca-scotti
CFO
Rebecca comes from a long line of explorers and wanderers; born of English and Italian-American parents, her mother and father met in an ashram in Scotland, while ensconced in inner explorations.  Imbued with a strong sense of community service and helping others, Rebecca’s travels have …  read more »

paulina
Executive Assistant
Paulina, our star Administrative Assistant, supports the entire Journey Mexico team from the Puerto Vallarta office. Originally from Cancun, Paulina moved to the Pacific West Coast 9 years ago with her family and has  never looked back. Following in her father’s footsteps, she has a …  read more »

paulina-romadn
Executive Marketing Assistant
Joining our marketing team in Mexico City, Paulina Roman recently graduated from Politécnico with a degree in tourism and is applying all her learned knowledge to her new position as Marketing Assistant. She say in the world of tourism, she most enjoys marketing and public relations …  read more »

paty-jm
Director of Operations
Paty Martinez was born in Merida, Yucatan, where she studied Tourism Administration. She moved to Cancun after university where she lives now. From a long line of travel industry specialists, all Paty’s family is in tourism and she inherited the same love of sharing Mexico. …  read more »

paolaz
Groups Coordinator Assistant
Born and raised in Cancun, Paola was surrounded by the tourism industry growing up.  Inspired by other cultures she encountered throughout her daily life, she decided to expand her horizons and travel to Switzerland, Vienna, Salzburg,  and Bratislava. After studying International Business and Administration, she began working at …  read more »

paola
Administrative Assistant
Paola joins the Journey Mexico team as the Administrative Assistant in the Puerto Vallarta office which has proved to be a perfect fit for her; through her enthusiasm to help the staff and deliver them information in a timely manner she has exemplified herself as …  read more »

olivier
Operations Coordinator
Originally from Acapulco, Olivier traded in Mexico’s West Coast for the East and relocated to Cancun 28 years ago. He studied Business Administration at La Univerisada Tecnologica de Cancun and has worked in the travel industry for a majority of his professional career. Olivier is …  read more »

monika-z
Groups Manager
Monika was born in Switzerland and grew up in the typical small town of Meggen in the suburbs of Lucerne. She has always been interested in travelling, and has worked in the tourism industry in Mexico (Playa del Carmen, where she now lives) since 1997. …  read more »

Miguel Moreno
Finance Manager
Miguel Moreno joined the Journey Mexico Team as our head accountant in 2007 and true to the “Recognition of Excellence and Achievement” bestowed on him by the University of Guadalajara, Miguel quickly whipped the accounting department into shape! After finishing his studies, Miguel went to …  read more »

Matteo
COO
Matteo Luthi, Journey Mexico’s Chief Operating Officer based in Cancun, has been working with the finest companies in the Mexican tourism industry for over 20 years.  It is no surprise that he fits right into the Journey Mexico team. Born and raised in Switzerland, Matteo’s precision …  read more »

mario-o
Operations Coordinator
Born in Mexico City and raised in Torreon, Coahuila, Mario Ortiz moved to the Cancun area in 2010. Before putting down roots in his new hometown  on the Mexican Caribbean coast, Mario previously lived and worked in California and traveled every chance he got including …  read more »

mabel
Senior Travel Planner
Mabel is our first travel planner based out of Mexico City and comes to us with an impressive background. Having lived in Canada, studied in Switzerland, and worked in France, Mabel is fascinated by other cultures but says her heart will always belong to Mexico. She …  read more »

laura-nolasco
Contracts Assistant
Laura, a Puerto Vallarta native, joins us in our contracts and supplier relations department. She enjoys working with Journey Mexico because she likes meeting new people and creating new relationships. When she isn’t working, Laura enjoys visiting the movies.

 

Laura’s Favorite Place in Mexico? Guanajuato  read more »

karina
Administrative Assistant
Karina was born in Puerto Vallarta and truly enjoys a warm sand cool beach day whenever she can. What she likes most about Mexico is the flora and fauna diversity that colors its land and the warm culture of the Mexican people and their folklore.

She …  read more »

karina
Product Manager
After living in  Guadalajara and Los Cabos working in the travel industry, Puerto Vallarta is where Karina found her permanent home. Studying International Marketing, she is fascinated with the world and how it works but loves most sharing Mexico’s culture with others.

As Journey Mexico’s Product …  read more »

team-member1
Group Sales Manager
Judit’s knew since the age of 15 that she wanted to work in tourism, travel the world and speak several languages. Accomplishing her goals, Judit grew up in Hungary, studied in Budapest, traveled Serbia, Croatia, Italy, Germany, England, and Portugal, United States, and Cuba and became fluent …  read more »

Jessica Seba
Digital Marketing Coordinator
It was always Jessica’s dream to move to Mexico. Immediately after obtaining a degree in Commercial Recreation, Leisure & Tourism and completing her internship at the Mexico Tourism Board in Chicago, she moved to Puerto Vallarta to start working for Journey Mexico.

Jessica is originally from …  read more »

jenny-celis
Senior Travel Planner
Jenny was born in Sahagun, Hidalgo but moved to Mexico City for college when she was 17. There, she obtained a degree in Leisure and Recreation Management with a post degree in Recreational Tourism.

Jenny’s move to Puerto Vallarta and employment with Journey Mexico began as …  read more »

isabel-segura
Senior Travel Planner
Isabel is a Travel Planner working out of the Puerto Vallarta office. Born and raised in Vallarta, she took some time to study International Management in Tourism in Guadalajara and then moved to Playa del Carmen for two years before heading back home. She has …  read more »

ileana-martínez
Operations Coordinator
Ileana is originally from Mérida but has lived in Cancun for 24 years where she has dedicated her life to the tourism industry and enjoyed every moment of it. Being surrounded by pristine waters and the warm Caribbean fills her with joy. She feels proud …  read more »

hunter
Villa Program Sales Manager
Hunter joins the Journey Mexico team from our California office, focusing on the villa program as our Sales Manager. Born in Arizona, Hunter has lived in the UK and Hawaii before settling down in Orange County, California.

With a vast knowledge of Los Cabos, one of …  read more »

hugo-sanchez
IT Assistant
Hugo is a member of our IT team in our Puerto Vallarta office. With a degree in Information Technology and professional experiences that combine technical systems with tourism companies, we are happy to have Hugo join the staff. He is a proactive person who is also …  read more »

gerardo
Senior Manager – Travel Planning
Gerardo Tovar has a history of planning great trips in Mexico!  From his early years, he learned the ins and outs of what makes a successful travel experience by watching his father and uncles work with tourists in Puerto Vallarta.

Through out his career, Gerardo has …  read more »

edgar
Webmaster
Joining our team as Webmaster, Edgar is responsible for front end coding, back end coding, e-commerce, SEO and SEM, and design of the Journey Mexico website. While it is not common to find one person who has in-depth knowledge in each of these areas, Edgar has …  read more »

domingo-h-a
Airport Supervisor
Domingo is a Pichaculco native, a town in the beautiful state of Chiapas. Through out his work experience he has gotten to know different parts of Mexico and he absolutely loves its traditions, customs, and stunning natural sceneries. He likes Journey Mexico’s way of operating, its …  read more »

diego
IT Manager
Diego Moreno is a Vallarta native who keep the Journey Mexico system humming!  He is the quintessential tech-whiz.  When asked to describe himself, Diego chose words like “dedicated and detail-oriented”  which is exactly why he is so great at his job!!

But do not let the …  read more »

dailia-cruz
Supplier Relations Manager
Dalia is a Puerto Vallarta native and is passionate about Mexico’s culture, traditions and food. She especially loves Puebla’s famous ‘mole poblano’, the nature of Chiapas, Morelia’s beautiful butterflies and she adores the city of her birth, Puerto Vallarta.

During her free time she enjoys going …  read more »

cristian-corona
Airport Supervisor – Mexico City
Knowing Mexico City like the back of his hand, Cristhian joins the Journey Mexico team as our Mexico City International Airport Supervisor. With a enthusiastic and pleasant personality, he is the first face our travelers see when they enter the country. Cristhian says that he …  read more »

brenda-martinezj
Groups Coordinator
A Mexico City native, Brenda grew up traveling the world and learning languages. After finishing her education, she made a home for herself in Cancun. As a well-educated and well-traveled woman, Brenda started her career in tourism working for as an International Travel Assessor and …  read more »

anabelem
Operations Manager – Mexico City
Ana Belem is a wanderer passionately in love with life. She was born in Mexico City and has lived in Merida, Florida, Paris, and Puerto Vallarta. Throughout her life she has always been inspired by the travel industry and immersing herself in the energy of different cultures. Exploring the world …  read more »

alma-medina
Supplier Relations Assistant
Alma Medina is a Jalisco native joining our team in Puerto Vallarta. She is an assistant helping out communication between our hotels and services with our sales team. She is a fast learer and learning as much as she can about the tourism industry. When …  read more »

alejandro-gomex
Travel Planner
Alejandro was born in a small Oaxacan town but his big dreams and strong ambitions led him to Cancun, a place he has now called home for 20 years. With a background in sustainable tourism, hotel management, and online marketing, combined with a passion for …  read more »